Terms & Conditions of Sale and Website Use

Last updated: 5th of February 2025

This website is operated by QWERTY Beer Box Limited, a company registered in England & Wales under company number 12867504, with its registered office at Victoria House, 26 Queen Victoria Street, Reading, Berkshire, RG1 1TG.

Throughout the site, the terms “we”, “us” and “our” refer to QWERTY Beer Box. By accessing this website and/or purchasing from us, you agree to be bound by the following Terms & Conditions (“Terms”), which apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

1. Acceptance of Terms

By using this site or making a purchase, you confirm that you:

• Are at least 18 years of age and legally permitted to purchase alcohol in the UK.
  
  

• Agree to these Terms in full. If you do not agree, you may not access or use our services.
  
  

We reserve the right to update these Terms at any time. Your continued use of the site following any changes constitutes acceptance of the new Terms.

2. Our Contract with You

A contract is formed between you and QWERTY Beer Box only when we dispatch your order and send you a confirmation email. We reserve the right to decline or cancel any order prior to dispatch.

3. Alcohol Sales & Age Verification

Our products include alcohol and may only be purchased by individuals aged 18 or over. By placing an order, you confirm you meet this legal requirement. We may request age verification and reserve the right to cancel orders or refuse delivery if proof is not provided.

4. Product Availability & Substitution

Beers shown in product images are illustrative and subject to availability. We reserve the right to substitute beers with others of equal or greater value while maintaining quality and selection standards.

5. Pricing & Payment

All prices are listed in GBP and include applicable UK VAT unless otherwise stated. We reserve the right to amend prices at any time.

Your payment details are securely processed by Shopify or PayPal. You agree to provide accurate and up-to-date billing and shipping information.

6. Shipping, Returns & Cancellations

We aim to dispatch orders promptly. Delivery timeframes are estimates and not guaranteed.

You have the right to cancel your order within 14 days of receiving your goods. To exercise this right, please contact support@qwertybeerbox.com.

Returned goods must be in their original condition. Customers are responsible for return shipping unless the item is faulty. Full details can be found in our Returns Policy.

7. User Conduct & Acceptable Use

You agree not to:

• Violate any applicable laws.
  
  

• Use the site for any illegal or unauthorised purpose.
  
  

• Transmit viruses, spam, or malicious code.
  
  

• Infringe upon our intellectual property rights or those of others.
  
  

• Harass, defame, or discriminate against others.
  
  

We reserve the right to terminate your access to the site or services for any breach of these terms.

8. Intellectual Property

All content on this site—including text, images, logos, and designs—is the property of QWERTY Beer Box or its licensors and is protected by copyright laws. You may not copy, reproduce, or use our content without prior written permission.

9. Accuracy of Information

We make every effort to ensure the information on our site is accurate and current. However, we are not responsible for errors, omissions, or outdated content. Product descriptions and images are for guidance only.

10. Third-Party Services & Links

Our website may contain links to third-party websites or tools over which we have no control. We provide access to these tools or services “as is” and disclaim all liability arising from their use.

You should review third-party policies before engaging with them.

11. Comments, Feedback & Submissions

By submitting comments or content to us (e.g. reviews, ideas, or social media tags), you grant us a royalty-free, worldwide, perpetual licence to use, reproduce, and share such content across our marketing channels. We are under no obligation to maintain submissions in confidence or to compensate you.

12. Marketing Preferences

By opting in to receive our marketing communications, you consent to receive promotional emails and SMS messages from us and selected partners. You may withdraw consent at any time by clicking "unsubscribe" or contacting support@qwertybeerbox.com.

13. SMS Marketing Terms

If you opt into our SMS service:

• Message frequency varies; standard rates apply.
  
  

• You may opt out at any time by replying "STOP".
  
  

• You must notify us if you change your phone number.
  
  

• Your consent is not a condition of purchase.
  
  

• For help, text "HELP" to 07837758559 or email support@qwertybeerbox.com.
  
  

14. Limitation of Liability

Nothing in these Terms excludes our liability for:

• Death or personal injury caused by our negligence;
  
  

• Fraud or fraudulent misrepresentation;
  
  

• Any other matter for which it would be unlawful to exclude liability.
  
  

Subject to the above, we are not liable for any indirect, incidental, or consequential damages, including loss of profit, revenue, or business.

15. Indemnification

You agree to indemnify and hold QWERTY Beer Box harmless from any claim or demand made by a third party due to your breach of these Terms or your violation of any law or the rights of a third party.

16. Force Majeure

We shall not be liable for any delay or failure to perform our obligations under these Terms if such delay or failure arises from events beyond our reasonable control (e.g. postal strikes, pandemics, supply chain disruptions, acts of nature).

17. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in full force and effect.

18. Termination

These Terms remain in effect unless terminated by either party. We may terminate your access without notice if we suspect a violation. You remain liable for any outstanding amounts owed up to the date of termination.

19. Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

20. Entire Agreement

These Terms, together with our Privacy Policy and Returns Policy, constitute the entire agreement between you and QWERTY Beer Box. No oral or written statement outside of these documents shall be binding.

21. Contact Us

For questions, support, or to exercise your rights, please contact us:

QWERTY Beer Box Ltd
Victoria House, 26 Queen Victoria Street,
Reading, Berkshire, England, RG1 1TG
Email: support@qwertybeerbox.com